To our Valued Customers,
The health and well-being of your pet is our top priority. As news of the coronavirus (COVID-19) in our community continues to develop, we are monitoring the situation closely.
At this time, our clinic remains open and is operating under regular business hours.
While the CDC and other health authorities have indicated that dogs, cats, and other domestic animals are not considered at risk for contracting COVID-19, we are taking extra precautions to ensure the health and safety of humans within our facilities— notably our clients and staff. Keeping our practice “hospital-clean” has always been a priority for us, and we continue to do so. Additionally, for the safety of our team and your family we are monitoring CDC recommendations and are and will continue to increase our attention to cleaning frequency and methods accordingly. We work closely with our staff to ensure that anyone who is not feeling well understands that we support them staying home.
To our customers:
- If you are healthy with no signs of illness, please bring your pet to the clinic at your scheduled time and call or text us for curb-side check in.
- At this time, we are doing curb-side pick up for all medications and food. Please call or text the office at (937)399-1121. Please allow 24 hours minimum for medications to be filled.
- If you are feeling ill or experiencing flu-like symptoms and have an upcoming wellness (not critical) appointment, we kindly ask that you call us to reschedule
- If your pet requires urgent care or has a medical emergency, and you are ill, please arrange for a trusted friend, neighbor, or healthy family member to transport your pet to our hospital. If you call ahead, we will gladly accommodate your representative and make appropriate arrangements. If you do not have a trusted friend, neighbor, or healthy family member to transport your pet, please call (937)399-1121 so we can discuss options.
For more information and health guidance regarding COVID-19, please visit the CDC or WHO websites. For additional questions, please contact us at (937)399-1121.
Thank you for your patience and cooperation. We look forward to seeing you and your pet soon.
Your pet healthcare partners at Northside Veterinary Clinic